Last Updated: January 2023.
1385673 B.C. LTD., and its corporate affiliates (referred to below as “StaffConnect”, the “Company”, “we”, or “us”) recognizes that you may be concerned about our collection, use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the personal information that we may collect from or about you, and how we use, disclose and protect such information.
Personal information is any information that can be used to identify an individual, either alone or in combination with other information. It does not include information that is publicly available, as defined by applicable laws.
We collect information that you provide to us directly when you:
We collect personal information to facilitate the use of our website, App, software and related services.
Personal information provided to us is never sold or rented to other organizations.
We have implemented safeguards to protect personal information under our control, and we review our practices to ensure they align with reasonable practices appropriate to the level of sensitivity of the information, in order to safeguard personal information against loss or theft, unauthorized access, alteration or disclosure.
Although we take steps to safeguard the personal information under our control, “perfect security” does not exist. In particular, we cannot guarantee the security of information communicated to us through our website, App, or via email. It is possible that third parties may unlawfully intercept or access such information.
You may request access to and review of your personal information in our possession, subject to certain limitations.
Personal information is any information that directly or indirectly identifies you. It does not include information that is publicly available, as defined by applicable laws. This Policy describes our practices with respect to how we may collect, use, disclose, retain, dispose and otherwise process (collectively, “process”) and how you may correct, update and access your personal information that you provide as a user of the services known and offered as “StaffConnect”.
Our services may contain links to other apps, websites or Internet resources which are provided solely for your convenience and information. When you click on one of those links, you are contacting another Internet resource. We have no responsibility or liability for, or control over, those other Internet resources or their collection, use and disclosure of your personal information. We encourage you to read the privacy policies of those other Internet resources to learn how they collect and use your personal information.
If you do not consent to the processing of your personal information in accordance with this Policy, please do not access or continue to use the service, so not agree to our Terms of Service agreement, and do not otherwise provide any personal information to us.
1. Information You Voluntarily Provide to Us
For the purposes of this Policy, “personal information” means any identifiable information about an individual, including but not limited to an individual’s name, home address, telephone number, social insurance number, gender, income and family status, except any other information otherwise exempted by the applicable laws of Canada and other jurisdictions. For example, in Canada, personal information does not include any business contact information that is processed solely to communicate with that person about his or her employment or profession.
When you use our Services, we may collect the following personal information from you:
Your personal information may be collected when:
We only collect personal information that we need. We encourage you to not provide us with any personal information beyond what is necessary and as requested by us.
2. Website and App User Information
Our website and App may use “cookies” and similar technologies like single-pixel GIFs and web beacons. A “cookie” is a text file that is sent to your computer or device and from your computer each time you use the site. Cookies can track how and when you use the App or site, and which site you visited immediately before. A cookie does not damage your system and identifies your browser, not you personally.
If you do not wish to receive cookies, you may be able to disable them. Although this may provide you with enhanced anonymity, it may affect the functioning of our services on our website or App.
To the extent that our services contain links to other apps or sites, the owners of those sites are responsible for the privacy practices or content of those other sites. We do not endorse and are not responsible in any way for the privacy practices on third party websites.
1. Purposes for Collecting Personal Information
We may process your personal information for the following purposes (the “Purposes”):
We will only process your personal information for the Purposes for which we intend to process such information. Otherwise, we will not process your personal information without your consent.
2. Business Transactions
We may be involved, from time to time, in transactions to sell all or part of our business or assets or merge with other businesses. Certain information may be relevant to such transactions, in which case we may disclose this information to other parties involved in the transaction. In such cases, the information that is shared is limited to what is necessary to accomplish the transaction, and we take appropriate steps to protect the information from improper use or disclosure. Upon completion of the transaction, your information may be transferred to the purchaser, to be used in the same manner that it was used by StaffConnect.
3. Legal Requirements
There are circumstances where we may collect, use or disclose personal information without notice or consent when required by law or lawful authority. For example, from time to time, we may be compelled by legal action to release information (e.g., statutory reporting obligation, search warrant, court order, bankruptcy or insolvency proceedings etc.). In certain circumstances, we may also be permitted by law to collect, use or disclose information without the consent of the individual concerned. For example, we may disclose personal information without consent to investigate a potential breach of law or contract, to collect on a debt, or in certain emergency situations that threaten the life, health or security of an individual.
Your personal information may be accessed by or disclosed to employees of StaffConnect who have a need to know such information. Such employees may include marketing staff, managers, legal advisors, and subject matter experts who are knowledgeable on matters related to an enquiry.
We may disclose your personal information for the Purposes as described in this Policy in the following ways:
Your personal information that we collect may be processed outside of Canada. As a result, your personal information may be accessible to law enforcement and regulatory authorities in accordance with other jurisdictions’ applicable laws.
We protect personal information that you provide to us by limiting access to employees with a need to know the information, and selecting service providers that implement appropriate protections to safeguard the confidentiality and security of the information that they process on our behalf.
1. Security of Personal Information
The security of your personal information is important to us. We protect personal information using physical, technological and organizational safeguards. We undertake reviews of our practices to ensure they align with reasonable industry practices appropriate to the level of sensitivity to safeguard personal information against loss or theft, unauthorized access, alteration or disclosure.
Although we take the steps outlined in this Policy to safeguard the personal information under our control, “perfect security” does not exist. As such, despite our safeguards and protocols, we cannot fully guarantee the security of your personal information and you should always exercise caution when disclosing personal information over the Internet. In particular, without limitation, we cannot guarantee the security of information transmitted to us via email. It is possible that third parties may unlawfully intercept or access such information. If you think someone is impersonating StaffConnect, that there has been a breach of your privacy, or you believe that you are the victim of fraud, please contact us as soon as possible.
2. Requests for Access to and Correction of Personal Information
Applicable privacy laws allow, to varying degrees, individuals the right to access and/or request the correction of errors or omissions in his or her personal information that is in our custody or under our control. You may request access to and review of your personal information in our possession. However, access may be declined where permitted or required by applicable law.
You may request that we change or delete your personal information in our possession. We reserve the right not to change any personal information if we do not agree that it is inaccurate or outdated, but will append any alternative text the individual concerned believes appropriate.
If access cannot be provided, we will notify the individual making the request within 60 days, in writing, of the reasons for the refusal.
3. CASL Policy
We are committed to compliance with Canada’s Anti-Spam Legislation (“CASL”). Any electronic communication we send to outside parties is protected by a range of business procedures, processes and policies to ensure that such communication is done in compliance with CASL. In our electronic communications with outside parties, we comply with the rules established by CASL and enforced by various Canadian authorities, including the Canadian Radio-television and Telecommunications Commission. CASL regulates, and our policies generally apply to, each commercial electronic message (“CEM”) that we send. A CEM is an electronic message sent to an electronic address that, among its purposes, encourages participation in a commercial activity.
In addition to adopting and updating this Policy, we undertake various transparency initiatives to ensure we comply with CASL, which include:
If you receive a CEM from us but believe that you should not have or no longer wish to receive CEMs, we will aim to respect your preferences in a timely manner once you update them through our unsubscribe mechanism. CASL requires us to process unsubscribe requests within ten (10) business days. If you have any questions or concerns about our unsubscribe options, you may contact us at (firstname.lastname@example.org).
We generally keep personal information for only as long as it is needed to accomplish the purposes for which it was collected, unless we are permitted by law to retain the information longer for a legal or business purpose.
You can contact us at any time, for reasons such as:
You can contact us by email at [email@example.com], or by mail sent to:
1385673 B.C. LTD.,
This Policy was last updated in January 2023. We will occasionally update this Policy and revise the “last updated” date appearing in this paragraph.
We will generally notify individuals with whom we have a relationship of material changes to this Policy, which involve new or revised uses or disclosure of their personal information that may not be reasonably expected by them at the time that they provide personal information to us. However, we encourage you to review this Policy from time-to-time, in order to check for updates and refresh your understanding of our personal information handling policies and practices. This Policy is an essential element of our Terms of Service agreement, and as such all clients must consent to the provisions of this Policy in order to agree with StaffConnect’s Terms of Service. Please note that certified agreement with our Terms of Service agreement warranties to the Company that you have read, understand, and consent to the terms of this Policy.
We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
StaffConnect uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run StaffConnect. Although StaffConnect owns the code, databases, and all rights to the StaffConnect application, you retain all rights to your data.
StaffConnect may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service
StaffConnect may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your StaffConnect primary account holder account or by placing a prominent notice on our site.