The staffing industry moves forward fast, and the host/hostess staffing sector is no exception to this trend. A host/hostess agency is a business that provides staff, particularly hosts and hostesses, in various establishments such as hotels, restaurants, and bars and live events like corporate gatherings. Hosts and hostesses can have a variety of duties depending on the work environment. These duties can go from welcoming event participants to checking schedules and serving guests.
If you are managing a host/hostess agency or planning to start your professional venture in this sector, knowing up-to-date industry trends can help you in many ways. In this blog post, we explore three current trends that are impacting host/hostess agencies, as well as answer why trends matter and how you can keep up with them.
Trends In 2023 and the coming years, the host/hostess industry is projected to experience steady growth. In addition to that, diversity and inclusion and the rise in technology usage for staff management are major trends that we can observe in the said industry today. To learn more about these trends, keep reading as we discuss them one by one below.
Did you know that from 2018 to 2028, the projected host/hostess job growth rate is 14%? Despite the pandemic halting live events and operations in restaurants, bars, and other related establishments, the demand for hosts and hostesses continues to grow.
While some establishments are now utilizing technology, such as service robots, to carry out the tasks of hosts and hostesses, human workers are still better at fulfilling tasks that require emotional and social skills. Additionally, they can handle a number of issues that arise unexpectedly and provide necessary solutions faster. Another reason to look at why the demand for hosts and hostesses continues to go up is the growing hospitality industry. According to a forecast, the industry is projected to reach a Compound Annual Growth Rate (CAGR) of about 10.24% from 2022 to 2028. In addition, there is also growth in the entertainment industry, which is commonly in need of well-trained hosts.
Diversity and inclusion are two of the major trends across many industries today. Essentially, this approach aims to promote equality among workers from different walks of life.
In the host and hostess world, physical attributes typically play a role in recruitment. However, we expect this trend to become less prevalent due to the implementation of diversity and inclusion in various workspaces. Nowadays, workplaces value diversity and inclusion more than ever, providing more opportunities for aspiring host and hostess candidates with little consideration of their physical attributes, backgrounds, and more.
For more information about diversity and inclusion, check out our complete blog on how diversity and inclusion are impacting modern workplaces here.
Thanks to the latest business management tools, staff management has become more efficient nowadays. These tools help managers organize schedules, staff, events, and other essential business processes on their computers and other devices. Similarly, business management tools allow every staff member to maintain communication, stay updated on tasks, and check in seamlessly. Ultimately, with the help of technology-powered tools in business and staff management, agencies can provide better quality services and ensure that their staff are fulfilling their roles accordingly.
If you want to read more about how business management tools can help your host/hostess agency, here is a post on how StaffConnect, a business management software, works with hosts/hostess agencies.
Knowing the latest trends equips you with the knowledge to plan for the future business and branding actions of your company. Integrating trends in your agency also helps establish your company as a leader and build credibility within your organization. Furthermore, by being open to new trends, you can welcome more opportunities that can boost your agency’s success. For instance, by adopting diversity and inclusion in your business, you can open your doors to increased access to talents and higher potential for financial gains.
One of the best things you can do to keep up with the latest trends in your industry is to check out the trending news and posts on various platforms like social media. More often than not, significant changes in the industry are discussed on platforms such as X (formerly Twitter), Reddit, Facebook, and, recently, TikTok.
In addition to social media, you may want to spend some time getting to know the leaders in your industry as well. You may read about them on the news or check out interviews or feature articles about them. Besides industry leaders, watching your competitors may also benefit you. By monitoring your competitors, you can identify which trends they focus on so you can act immediately and avoid getting left behind. Furthermore, you may attend webinars and events that showcase the latest trends and innovations.
Another approach you can try is using analytical tools such as Google Trends to learn what people are searching for. With Google Trends, you can access information about people’s interests in a certain topic. In addition to analytical tools, you may also want to invest in business management software that can help you create efficient processes so you can allot more time to know the trends in your industry.
Tools that help integrate technology into your processes, such as business management software, can be valuable in adapting to evolving trends, staying ahead of competitors, and fostering constant growth. If you are ready to adopt business management software into your agency, StaffConnect is certainly worth checking out.
StaffConnect is a business management software that helps simplify processes by automating repetitive tasks and streamlining processes. It is loaded with practical features such as GPS Check-in and Out, a communications hub, payroll, unlimited email, an easy onboarding process, and a lot more. With StaffConnect, you not only enjoy easier management of your business but also allot time for more critical aspects of your business and save on operation costs.
Are you ready to try StaffConnect yourself? Book a free demo with us today, and we’ll guide you all the way.